Forgot my Password

If you forget your password, answer your challenge questions to restore your initial password.

If you try to login with the wrong password three times in a row, your account will be locked. To unlock it, call the Capital Power Benefits support line (TELUS Health) at: 1-877-392-2050 between 7:00 AM and 5:00 PM (MDT).

If you cannot successfully answer your challenge questions, call Capital Power Benefits support line (TELUS Health) at 1-877-392-2050 between 7:00 AM and 5:00 PM (MDT).